Feedback & Support
Submit bugs, request features, or get support — all without leaving the app.
What you'll learn
- ✓How to submit feedback, bug reports, and feature requests
- ✓Tracking the status of your submissions
- ✓Getting support directly from the app
- ✓Using the Help Center for quick answers
Navigate to Feedback & Support
Click "Feedback & Support" in the sidebar. This is your direct line to the CueQuote team — you can report bugs, request features, ask for help, or leave general feedback without leaving the app.
Choose your feedback type
Select from four types: Bug Report (something isn't working), Feature Request (something you'd like added), General Feedback (anything else), or Support Request (you need help with something). The form adjusts based on your selection.
Pro tip: The app automatically captures your browser, current plan, and page context when you submit — so you don't need to include technical details manually.
Fill in the details and submit
Enter a subject line and a description of your issue or request. The more detail you include, the faster the team can help. Click "Submit" — your submission is logged immediately and you'll see it appear in the My Submissions tab.
Track your submissions
Click the "My Submissions" tab to see all your past submissions. Each shows a status badge: Submitted (received), In Review (being looked at), Planned (scheduled for development), or Shipped (completed). When the team replies, their response appears inline.
Use the Help Center
The "Help Center" tab has links to tutorials, full documentation, and answers to frequently asked questions. Check here first before submitting a support request — many common questions are already answered.