Terms of Service

Last updated: March 16, 2026

1. Acceptance of Terms

By accessing or using CueQuote ("the Service"), you agree to be bound by these Terms of Service. If you are using CueQuote on behalf of an organization, you represent that you have authority to bind that organization to these terms.

2. Description of Service

CueQuote is a software-as-a-service platform that helps AV production companies, event agencies, and freelance technicians generate professional equipment proposals using AI. The Service includes proposal generation, equipment catalog management, PDF export, client sharing, and related features.

3. Accounts

You must create an account to use CueQuote. You are responsible for maintaining the security of your account credentials and for all activity under your account. You must provide accurate and complete information during registration and keep it up to date.

4. Subscriptions & Billing

CueQuote offers free and paid plans. Paid subscriptions are billed monthly or annually via Stripe. You may cancel at any time — cancellation takes effect at the end of the current billing period. Refunds are not provided for partial billing periods. We reserve the right to change pricing with 30 days notice.

5. Your Data

You retain all rights to the data you input into CueQuote, including event descriptions, client information, equipment catalogs, and generated proposals. We do not claim ownership of your content. You grant us a limited license to process your data solely to provide the Service.

6. AI-Generated Content

Proposals generated by CueQuote's AI are provided as suggestions. You are responsible for reviewing, editing, and verifying all AI-generated content before sharing with clients. CueQuote does not guarantee the accuracy, completeness, or suitability of AI-generated proposals for any specific event.

7. Acceptable Use

You agree not to: use CueQuote for any unlawful purpose; attempt to gain unauthorized access to the Service; interfere with the operation of the Service; resell or redistribute the Service without authorization; or use automated tools to scrape or extract data from the Service.

8. Availability & Support

We aim to maintain high availability but do not guarantee uninterrupted access. We may perform maintenance that temporarily affects availability. Support is provided via email during business hours (CET). Response times depend on your subscription plan.

9. Limitation of Liability

To the maximum extent permitted by law, CueQuote and its operators shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

10. Termination

We may suspend or terminate your account if you violate these terms. You may delete your account at any time through the Settings page. Upon termination, your data will be deleted in accordance with our Privacy Policy.

11. Changes to Terms

We may modify these terms at any time. Material changes will be communicated via email or in-app notification at least 14 days before taking effect. Continued use of CueQuote after changes constitutes acceptance.

12. Governing Law

These terms are governed by the laws of the European Union and the applicable member state where AVE Events is established. Any disputes shall be resolved in the courts of that jurisdiction.

13. Contact

For questions about these terms, contact us at legal@cuequote.com.